“ | The importance of organizational knowledge has been recognized for over fifty years. In recent years, organizations worldwide have embraced formal knowledge management initiatives as a way to create value from their intangible assets. Knowledge has proven so vital to organizational success that a new organizational form – knowledge-based firms – has emerged. With a slowdown in the world economy, the bursting of the technology bubble, and tighter budgets, the importance of leveraging existing knowledge and expertise has reached new highs. Knowledge management will remain a critical success factor for organizations as the economy recovers. | ” |